Why This Matters—And Why It Violates State Consumer Protection Laws
Trader Joe’s sells a product labeled as “low acid coffee,” a natural food product consumers reasonably expect to still retain the core characteristics of coffee, including caffeine.
But here’s the problem:
Trader Joe’s uses a process well known in the coffee industry to significantly reduce caffeine.
Caffeine is a core, material part of coffee and a primary reason people buy it.
Trader Joe’s does not disclose that caffeine is materially reduced.
At the same time, Trader Joe’s tells consumers through customer service that there is no meaningful reduction in caffeine.
Removing a material ingredient from a natural food product — while denying that removal to consumers — is deceptive. This type of conduct is prohibited by state Unfair and Deceptive Acts and Practices (UDAP) laws.